Lappy Bazaar is a brand of Wizer Technologies Pvt. Ltd. We are committed to providing high-quality products and reliable services. Please read our Return & Refund Policy carefully before making a purchase.
Return Eligibility
All products sold by Lappy Bazaar are non-returnable. However, returns and refunds will be accepted only under the following circumstances:
The product is damaged during transit.
The product is Dead on Arrival (DOA).
The product is defective or not functioning upon delivery.
An incorrect product has been delivered.
A return request must be submitted within 7 calendar days from the date of delivery. Requests received after this period will not be eligible for return or refund.
Return Process
Once your return request is approved, our team will initiate the return process. The returned product must include:
Original packaging
All accessories and manuals
Original invoice or proof of purchase
The product in the same condition as received (except in cases of manufacturing defects or DOA)
All returned products are subject to inspection before a refund or replacement is approved.
Refund Process
After the returned product is received and inspected by Wizer Technologies Pvt. Ltd., you will be notified via email regarding the status of your return request.
If your return is approved:
Refunds will be processed within 21 working days.
The refund will be credited to the original payment method used during the purchase, including UPI, PhonePe, Google Pay, debit card, credit card, net banking, or any other supported payment method.
Any applicable cancellation or processing charges may be deducted where applicable.
Product Compatibility Returns
If a return request is made due to product compatibility issues (where the product is functioning correctly but is incompatible with the customer’s device):
The product must be returned in unused and fully functional condition.
A ₹100 return handling fee will be deducted from the refundable amount.
Sale & Promotional Products
Products purchased under:
Sale offers
Promotional campaigns
Clearance sales
Special discounts
are not eligible for return or refund, except in cases of manufacturing defects, damaged products, or DOA.
Delayed Refunds
If you have not received your refund within 21 working days after approval:
Check your bank account.
Contact your bank or payment provider, as processing times may vary.
If you still have not received your refund, please contact our support team.
Contact Us
For any questions regarding returns or refunds, please contact us:
Lappy Bazaar
A Brand of Wizer Technologies Pvt. Ltd.
Email: care@lappybazaar.com
WhatsApp: +91 880 123 1000
Marketplace Orders
For products purchased through Amazon, Flipkart, or any other online marketplace, all return, replacement, and refund requests must be initiated through the respective marketplace platform and will be governed by their applicable return and refund policies. Lappy Bazaar cannot process marketplace returns or refunds directly.